Guidelines for Appointments

PREP Clinic caters exclusively to children (up to 18 years of age). Consultation is available by prior appointment only.

Scheduling appointments :

We encourage you to schedule an appointment to the clinic. Benefits of scheduling an appointment:

Please contact the appointment desk for scheduling your appointments well in advance.

In case of no answer from this number, kindly leave a message. We will get back to you and make sure your query is addressed.

Please make sure you arrive at the clinic in time of your appointment. Considering the city that we live in, you may have to factor in the travel in terms of traffic & weather conditions etc. beforehand.

We fully understand the unpredictability of the above factors. However, if for any reason you are unable to make it in time for your scheduled appointment, please inform the appointment desk at the earliest. We will be happy to re-schedule you to a suitable slot, or maybe adjust you on the same day at a different time.

General instructions for contacting PREP Clinic

In case of any doubts regarding the prescriptions please call / message only on the doctor’s number provided or send an email to the given email address.

As a rule, PREP Clinic does not provide any WhatsApp consultation.

Please avoid contacting the doctor’s number for purposes of scheduling or rescheduling appointments.
The doctor’s number is shared with you for an emergency only.

What should you do?

All consultations with the doctor will require your child to be present with you in the clinic.

It is in your child’s best interests to not withhold from your doctor any part of the history, laboratory testing or any previously received treatments. All these are of the utmost importance in formulating the diagnosis and starting the treatment.

The treatment that is prescribed to you might not be the same drug, in the same form (tablet / syrup / injection) or in the same dosage as another patient’s. Please do not compare your child’s prescription with any other child’s prescription.

Follow the instructions and administer the medicines as prescribed for your child. Before leaving the clinic, make sure you understand all instructions about the name, form, frequency, duration etc. of the drug. Additionally, you may be instructed about dietary and lifestyle modifications in the prescription.

Kindly confirm all the instructions given, along with the date of the follow-up appointment, before leaving the clinic. The doctor will be happy to clarify in case of any confusion.

Follow up visits:

Timely follow-up consultations, as prescribed by your doctor, are very important.
Please also get any laboratory test reports that might have been advised in your previous prescriptions.